Payment & Cancellation

I offer a free 10 minute phone consultation so that you can get a sense of whether we would be a good match. It is also an opportunity for me to decide if I will be best suited to meet your needs.

Please note that JF Counseling is out-of-network for insurance, meaning that clients pay out-of-pocket at the time of service. While we are a self-pay practice, we feel that your income and life circumstances should not dictate your access to high quality care. Many clients receive partial reimbursement for our services once they submit a Superbill statement to their respective health insurance companies. Additionally, our Counseling Intern, Kelly Neupert, is highly trained in multiple evidence-based strategies and offers a substantially reduced-fee to all of the clients whom she serves. If you believe that our practice appears like a good match for your needs, but have reservations about your ability to pay full-fee costs for our services, please reach out to to speak with us.

If you do not attend your scheduled appointment and have not notified me at least 24 hours in advance, you will be required to pay the full cost of the session.

I accept credit cards, Zelle, and Quick Pay.

Confidentiality

The law protects the relationship between a patient/client and a psychotherapist, and information can almost never be disclosed without written permission.

In certain circumstances, the law requires a therapist to break confidentiality to protect the safety of the client and others. These include include suspected child abuse or dependent adult or elder abuse; potential homicide or serious harm to others; or risk of suicide or other self-harm.

Please ask me for detailed information.

Availability

I’m currently accepting new clients Monday through Saturday.

Communication

I can be reached by phone at 773-234-2332 or through email via contact form. I will respond to your message within 24 hours.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.
You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visitwww.cms.gov/nosurprises or call (800) 368-1019.